Service · Homes & businesses
Emergency Electrical Service
Urgent help with burning smells, sparking, loss of power and storm damage, during our stated emergency hours.
Overview
Some electrical problems cannot wait until next week. Our emergency line is staffed every day during the hours shown below. We make the situation safe first, then agree the repair with you before carrying it out.
When to call us
- A burning smell or smoke from an outlet, switch or panel
- Sparking, arcing or buzzing from wiring or equipment
- Loss of power to part of the building while neighbours have power
- Water has reached electrical fittings or the panel
- Storm or impact damage to the service mast or meter
What’s included
- Phone triage with safety advice while you wait
- Arrival estimate before we set off
- Isolation and make-safe of the affected circuits
- Repair on the spot where parts allow, or a written quote
Pricing
Emergency call-out rates apply and are confirmed on the phone before we attend.
Demo figures. Every job is confirmed in a written quote.
Questions about emergency service
What should I do while I wait?
If it is safe to do so, switch off the affected circuit or the main breaker. Do not touch damaged equipment or anything wet. If there is fire or smoke, leave the building and contact your local emergency services first.
Do you cover power cuts?
If your whole street is out, the problem is with the utility, so contact them directly. If only your property or part of it has lost power, call us.
More services
Other services
Electrical Repairs
Fault-finding and repair for dead outlets, tripping breakers, flickering lights and switches that run warm.Panel Upgrades
Panel replacements and service upgrades for homes adding EV chargers, heat pumps or new circuits.Rewiring
Full and partial rewiring for older homes, renovations and buildings with outdated or damaged wiring.Lighting Installation
Recessed, pendant, under-cabinet, exterior and commercial LED lighting, designed around how the space is used.
Request a quote
Need help with emergency service?
Send a few details and we will reply within one working day with next steps, a price range or a time for a site visit.
Office hours
- Monday – Friday
- 7:00 – 17:30
- Saturday
- 8:00 – 13:00
- Sunday
- Closed
- Emergency line
- Every day, 6:00 – 22:00
Calls outside these hours go to voicemail and are returned from 6:00.